First of all, if you're not in the great state of Texas then don't worry… you won't be charged sales tax. If you are in Texas you will be charged sales tax on your first order, but then all you have to do is fax proof of your tax-exempt status to us at 469-375-2561. Give us 5-7 business days to process everything and we will credit your account in the amount of the sales tax you were charged. All of your future orders will then be automatically tax-exempt.
Most likely your web browser is set to block cookies, which prevents our website from remembering which items you wanted to purchase. If you are using Internet Explorer on a PC you can go to Tools » Internet Options » Security and adjust your settings to allow cookies from our website. Mac users should go to Preferences » Security in their browser and likewise adjust the settings.
Login to your WorshipHouse Media account by clicking the login button up top. After you login click on the My Account button next to your email address up top. There you will see all of your current and past orders. Click on the shipping status to see your order tracking page for that order. If the order has shipped, you will see your FedEx shipping number for that order.
Probably so! If your country is listed in Country field when you register with Worship House then we will ship to you. When you place your order you will be presented with the shipping options available to you and the associated costs.
Login to your WorshipHouse Media account by clicking the login button up top. After you login click on the My Account button next to your email address up top. There you will find the status of your current Worship House orders.
Login to your WorshipHouse Media account by clicking the login button up top. After you login click on the My Account button next to your email address up top. Once on the My Account page you will see your billing address and shipping address. To change your shipping address click "change" next to the shipping address title. Under the pull down select "new location..." Give the new address a New Location Name (work, home, etc.), and enter the address. Press the continue button to return to the My Account page. Make sure the new address is selected when you confirm your order.
By logging in to the "My Account" section. From our home page, click the "My Account" button to sign in. In the account section, you will see your information that we have on file. You can change any of your info such as email or password. You can update your address. You can also see all of your orders, and track the status on shippable volumes.
When you click on "View order" next to any order you will be taken to another helpful page. Here you will see the download links for the files. You can also print your invoice if you need to.
Yes, but keep in mind that Powerpoint versions prior to 2010 do not allow text over motion backgrounds. PowerPoint 2010 does allow for text over video. Mini-movies should play fine in all versions of PowerPoint. To insert media into your powerpoint presentation: Open a new or existing PowerPoint presentation. From the Insert Menu select Movies and Sounds and choose "Movie from a File."
Your login is the email address you used when you first registered with us. If you have forgotten your password you can request a new one on the login page. Your password will be sent to your email address shortly.
Once you have downloaded a file, simply double click on the file and your computer should automatically "unzip" the file. If not, you may need the free "stuffit expander" which can be downloaded HERE. A .ZIP file is a compressed file that will allow you to download from the WorshipHouse Media store quicker than if the files were in their uncompressed (MPEG-1, JPEG, etc.) form.
Some of the DVDs we carry are region-free and others are region specific. If you need a certain video and are unsure if it will play in your DVD player you may consider purchasing the downloadable version of the video in question. To determine the region code of a DVD feel free to contact us at firstname.lastname@example.org.